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I did not answer to my original provider within the 90 minutes

Ddesj
Great Neighbour / Super Voisin

I did not answer to my original provider within the 90 minutes so my transfer did not go through, I called Rogers and they said you would have to request it again.  

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @Ddesj 

 PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call

Handy1
Mayor / Maire

@Ddesj  No worries I’ll send you the porting team number private message . They can re trigger the port request for you 

Sansan
Mayor / Maire

@Ddesj I will send you another message with the number to request again. Please keep Rogers sim in phone.

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