new phone won't use data

[dirkpytt]

on monday I got umidigi power 3 phone, put my sim card in it and put everything in that the apn info on the public mobile site said to get it working and now it won't use data so if I am on my way to work it can't connect.

does anyone have any suggestions? I am a loss 

[Lorca]

I had good luck with this issue when I restarted my phone. 

[gblackma]

@dirkpytt Try @Jb456 's white APN settings. No spaces. Stay safe. 

[geopublic]

@shep22  All Umidigi phones are unlocked.

[geopublic]

@dirkpytt  Post a screenshot of your APN settings so that we can help you resolve your issue.

[shep22]

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@dirkpytt wrote:

on monday I got umidigi power 3 phone, put my sim card in it and put everything in that the apn info on the public mobile site said to get it working and now it won't use data so if I am on my way to work it can't connect.

does anyone have any suggestions? I am a loss 

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@dirkpytt hi is this a new phone? is it unlocked?

[Jb456]

Check the APN settings. Should be like this.

 

If not like this

 save new APN reboot and try. Provided you logged into your self serve account to confirm you have data left.