cancel
Showing results for 
Search instead for 
Did you mean: 

Data in new phone

Elsielou_6
Great Neighbour / Super Voisin

I bought a new phone pixel 8 pro and everything works on it but my data. It's saying it's disconnected. I tried everything it's saying to do but it's not working 

2 REPLIES 2

BKNS27
Mayor / Maire

@Elsielou_6 

Reset the Network setting on your Google phone.

Phil_Adelphus
Mayor / Maire

@Elsielou_6  So you've rebooted the phone, reset network settings,  checked APN?  if a physical sim can you try it in another working phone and then put it back in your new one?   If you need customer service open a ticket at the chat icon bottom right of this page.  If that doesn't work then send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Need Help? Let's chat.