Phone for seniors without text ability

[Dorothea99]

I bought a RAZ Memory Cell phone for my 99-year-old mother-in-law.   It keeps things simple on the user end, and doesn't accept texts.  Is there any way to verify the number?  It's definitely working to receive calls.

[SeniorCitizen]

Does the phone need a texting APP added to it?

[BKNS27]

@Dorothea99 

Try rebooting the phone with the PM SIM in the phone by powering off then back on.

I assume you picked a new number for her. Check the phone setting to see if the number Is shown. I am not familiar with this phone but it should indicate Public on the top of the phone.

[hairbag1]

@Dorothea99 

when you activated the new Public Mobile sim, you must have either selected a new number or initiated a port of old number in to new account. Try calling someone nearby and view the call display to see her number.