05-10-2019 03:51 PM - edited 01-05-2022 04:52 AM
I got my sim today and requested a ported number from speakout. The request did not go through, speakout says i needed to append my 4-digit passcode to the number. how do I update the request?
05-10-2019 04:47 PM - edited 05-10-2019 04:48 PM
@popping wrote:
@DJLand wrote:I got my sim today and requested a ported number from speakout. The request did not go through, speakout says i needed to append my 4-digit passcode to the number. how do I update the request?
You need to send a private message to moderator for the update info.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
I ported my Speakout number to PM and it took about 4 hours as I supplied all info needed by Speakout to release my number. Refer to my thread for details.
Interesting that you supplied what is arguable more than what is required. I wonder if only the phone number which is the account number was supplied would the port go through. I do know that supply extra information will not hurt as long as the information is consistent and doesn't point to more than one account.
05-10-2019 04:14 PM
@DJLand wrote:I got my sim today and requested a ported number from speakout. The request did not go through, speakout says i needed to append my 4-digit passcode to the number. how do I update the request?
You need to send a private message to moderator for the update info.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
I ported my Speakout number to PM and it took about 4 hours as I supplied all info needed by Speakout to release my number. Refer to my thread for details.
05-10-2019 04:08 PM
05-10-2019 03:51 PM - edited 05-10-2019 03:53 PM
You'll need to contact the moderators (PM employees) by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Provide as many details as possible about your new account/SIM, what happened, the good porting information, etc.