02-24-2024 07:53 PM - last edited on 02-25-2024 01:33 AM by computergeek541
Public Mobile needs to send a request to Bell to port in my cell number. I requested earlier today, but there was a problem with an earlier request on Wednesday with a different carrier. I have resolved that but they said Public Mobile needs to request again and it will go through. Also - I do not want to install an eSim . I bought a Public Mobile sim card which I would like to activate.
02-24-2024 10:09 PM
@parasol If this is about your US add on problem then the phone number will not help as they only deal with number transfer problems. You would need to contact customer service via private message as suggested to you in the other thread/s.
02-24-2024 08:07 PM
number sent, please check your community inbox
02-24-2024 08:05 PM
@parasol Sent !
02-24-2024 08:04 PM
can you send me their number please
02-24-2024 07:56 PM
@dxfinlayson I sent you the porting team number they can help quicker . But here’s the link for CS Agents
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-24-2024 07:54 PM
need customer service agent
cs_agent
02-24-2024 07:54 PM
@dxfinlayson I’ll send you the porting team number private message . Give them a call they can re trigger the port request for you