my first time loading up phone and bought 28 dollar voucher for a 27 dollar plan and total is$ 28.15

[wylee]

$25 is my plan so i bought a $28 voucher and as with other cell companys the plan went past $28 bucks. so tell me what do i do? o and this my first time on pm network

[CS_Agent]

@ wylee, Hi there! If your services aren't still working, please do send us a private message with your phone# and pin# for further assistance. Link on how to do so:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...  . Thank  you! 

[computergeek541]

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wrote:

$25 is my plan so i bought a $28 voucher and as with other cell companys the plan went past $28 bucks. so tell me what do i do? o and this my first time on pm network

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Taxes are added on top of any voucher amount that you purchase.  The reason for it coming out to more than $28 is because of the fact that the retailer needs to charge you sales tax.

[NDesai]

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@wyleewrote:

yes not everybody is grabbing the almighty dollar. 

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What phone model is it?

Login to your self-serve account and see if the plan was corectly activated. 

[wylee]

yes not everybody is grabbing the almighty dollar. 

[NDesai]

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@wyleewrote:

ok I bought myself a plan and now my phone is displaying "no sim"

any suggestions?

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Is your phone unlocked? Did you try rebooting?

[wylee]

ok I bought myself a plan and now my phone is displaying "no sim"

any suggestions?

[NDesai]

@wylee As mentioned above, the plan price is $27+tax without the $2 Autopay which you get under your account after activation if you use credit card as a payment and enable during activation. Since you bought $25 voucher ($25x12% tax), you need additional $2 to cover the plan cost. I suggest to use a credit card for now and use the voucher for future payments. 

[Anonymous]

The talk and text plan is actually a @$27 plan.  If you sign up for auto-payment by credit card, it is $25.  In this case, you would need to add the difference by credit card (I think you should be able to do it), or you will need another voucher for at least $2.

So you bought a 28$ voucher, and there was no tax or service fee? 

[wylee]

$28 is  what I paid for voucher no more no less.

Iam short less than $1 to activate the $25 unlimited talk and text plan. The plan said $25 +$2 for some fee.

frustrated

[Luddite]

Which plan are you trying to activate? What is the face value on the voucher; not what you paid as that will include service fee and taxes?

[wylee]

ok in simple laymans terms.

bought $28 voucher because the plan was $25. + $2. for a fee of some kind.

So i activate sim and picked the plan and was going to punch in my voucher numbers when the total came past $28.

maybe its  another fee I wasnt aware of.

[matbasm]

@wylee;  @Anonymous provided a possible explanation.  However, as mentioned, if that is not the problem you are facing, you need to provide additional details.

[wylee]

so is anybody going to answer?

[Anonymous]

Hi @wylee.When it comes to vouchers, the amount of the voucher is what is applied against your plan fee.  So, if your plan is $28, you need a $28 (or more) voucher.  The tax is paid at the time you buy the voucher.  After that, you simply apply your voucher against the plan fee.

As for what you mention about a $25 plan going past $28, what do you mean?  If it is showing $25 + tax = $28.xx, then all you need is a $25 voucher.  You will not be taxed twice.

Please elaborate if this explanation doesn't match your situation.

[wylee]

And there nobody to help me.still no phone service.

posting for who? im sad