my credit card changed , how should I pay for my plan ?

[aly1]

Hello , my monthly plan being hold for now , it is ended yesterday due to my credit info need to be updated. 

now I can't pay for it , and the system do not allow me to update my credit card information. please advise how should I do in order to update my new credit card info to pay it .

when I went to my account try to update to new credit card info, the system do not allow me to enter the card number etc. 

[Meow]

Update your CC through My Account.
Make manual payment and service should restart shortly. If it does not there should be a button 'restart service' so click on it.
If your browser on computer has no any special settigns updating card should NOT be a problem.

[Handy1]

@aly1  You may need to wait full 24 hours before trying agin and try incognito / private mode can try the app instead also 

[slusagm · Accepted solution]

updating credit card could be trouble

you can try update again using browser with Incognito mode and the PM app

if you still cannot update the card, get a voucher from stores like Shoppers Drug Mart, then load the voucher via *611 or via My account.  Pay like this for this month and try updating the card in couple days