Porting
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10-21-2024
05:19 PM
- last edited on
10-21-2024
08:01 PM
by
computergeek541
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10-21-2024 05:22 PM
don't use IMEI , use account number
call the Porting assistance team. I cannot post the number here, but I will send you the number to your community inbox
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10-21-2024 05:21 PM - edited 10-21-2024 05:23 PM
@Ryan79 Using the old account number is better then using IMEI in most cases the IMEI just causes hiccups . But I can send you the porting team number private message for update in the port or retrigger it if needed . Remember to leave old provider sim in the phone to reply YES to the confirmation text to port to PM
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