Porting

[Ryan79]

How do I resubmit my IMEI number to port my number?

[slusagm]

don't use IMEI , use account number

call the Porting assistance team.  I cannot post the number here, but I will send you the number to your community inbox

[Handy1]

@Ryan79  Using the old account number is better then using IMEI in most cases the IMEI just causes hiccups . But I can send you the porting team number private message  for update in the port or retrigger it if needed . Remember to leave old provider sim in the phone to reply YES to the confirmation text to port to PM