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@moderator_team system wide error. No local calls

123justin
Good Citizen / Bon Citoyen

@CS_Agent

 

Check your online forums. Massive amounts of complaints.Phone says it cannot make local outgoingcalls but we confirmed our accounts are paid in full.

 

System wide error.

 

Fix ASAP please.

 

 

6 REPLIES 6

Mary_M
Retraité / Retired
Retraité / Retired

great, thank you for letting us know 🙂 @Elenanvsk

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Elenanvsk
Great Neighbour / Super Voisin

Thank you! Confirming - outgoing calls work now.

Mary_M
Retraité / Retired
Retraité / Retired

Good afternoon everyone,

 

I'm just updating the thread - the issue has now been resolved. Can you please power cycle and test your outgoing calls?

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

RogueMonk
Good Citizen / Bon Citoyen

The issue is "known" by the many users, but has yet to be confirmed as "known" by Public Mobile's abysmal public relations.

So far, the issue is not know by public mobile, not acknowledged and they are not working on it -- as far as any of us know for sure.

closng
Deputy Mayor / Adjoint au Maire

@123justin@Elenanvsk,

 

This is a known network wide outage, not just for you. Unfortunately, there are no estimates on when it will be fixed at the moment. Please be patient until Public Mobile works to fix the outage.

Elenanvsk
Great Neighbour / Super Voisin

@CS_Agent I have this problem as well. This is unacceptable. I cannot call anyone. Please, resolve asap.

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