05-24-2022 08:39 AM
I'd want to switch from Freedom Mobile to Public Mobile while retaining my current phone number; is this doable on your end?
05-24-2022 11:01 AM
Yes it is do able, just remember to keep your Freedom account active and leave the Freedom SIM in your phone and wait for the text to confirm you are porting over to PM with your old number...there is a 90 minute window for you to replay to the text or else it gets spicy.
05-24-2022 10:57 AM
Both accounts have to be active in order to transfer (port) your Freedom number to PM.
That means you have to first get PM SIM, open self-service account, activate SIM, pay for chosen Plan and I strongly suggest pick any suitable number in your preferred area code.
Then, after your PM service is running as expected in a few days, initiate porting of your number to PM.
We will provide details how to do that, not to burden you right now. It is very straight forward...
05-24-2022 10:25 AM
Sure, there are 4 main steps to follow you can find on the website. Mainly, as mentioned, make sure your freedom account is in good standing and keep you freedom sim in your phone for porting text
05-24-2022 09:03 AM
Yes. You are able to keep your old Freedom number when porting over to Public mobile.
Here is some more informatoin:
https://www.publicmobile.ca/en/ab/get-help/articles/port-fraud-protection
Note: your Freedom mobile account needs to be active for a port to be successful.