05-12-2023 06:17 PM
Hi, my payment was due today, I payed this morning and still can't receive calls or call out. Can someone help me with this. plse.
05-20-2023 02:52 PM
thanks @Engel for the update and glad it is resolved
05-20-2023 02:50 PM
HI EVERYONE,
Thankyou all, for all the great advice! Unfortunately, what happened was that PUBLIC MOBILE WAS AT FAULT. They didn't take enough money out, they shorted themselves $8.....no fault of mine. I fixed the problem.
Thank you again, keep up with the great work you all do at giving advice.
05-12-2023 09:47 PM
shut down and restart. it did work for me
05-12-2023 06:57 PM
it's a long-shot...try cycling phone OFF...then ON again.
05-12-2023 06:20 PM
try to login My Account again using Incognito mode again, confirm if it shows account status Active or Suspended.
Also check Payment history and check if it shows your payment this morning
Let us know what you see