loyalty reward

[missorange]

If I active the phone on Dec16, should I get the loyalty reward on the Dec16 next year?

[missorange]

@c70nut  anniversary month/date, Since on the website, it only mention that after suspend 60 days, the royalty reward will delay, but I only suspend around 15 days, still delayed. 

[c70nut]

Is that calander month or anniversary month/date?

[missorange]

Yeah, i thought I will receive on Dec 16 next year, but this is not the case. I have not see it on my account.

[pmmobile]

@missorange 

Website says: "Stay with us and save $1 every 30 days after your first year. $2 after your second year, and so on." Yes, you will get it 30 days after the first year; however, I think PM is prepaid every 30 days? It's that true, then technically you may pay for 13 and receive it on the 14th (30 days after 1st year), 30-day period.

[PAULRANG18]

The loyalty reward will be received at the beginning of month 13 after activation.

[ShawnC13]

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@missorange wrote:

@YVR  i just suspend less than 20 days, not sure if the loyalty reward will delay to show up.

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So you haven't really had the service for a year yet.  That may delay it but going by the article linked about it shouldn't as it was under 60 days

[missorange]

@YVR  i just suspend less than 20 days, not sure if the loyalty reward will delay to show up.

[ShawnC13]

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@missorange wrote:

@ShawnC13 not on the same day Dec16, but on the renew day? I will check the self account to see if it is going to show up on Dec16.

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Correct so if you renewed on December 11 then your loyalty will show up for your renewal on Jan 9 or 10th whatever it works out to be

[iliusfaisal]

you should get the loyalty reward on the renew date after Dec16 next year

[YVR]

Keep in mind that if you are suspended for more than 60 days, your loyalty rewards will be delayed by the number of days that the plan was suspended.

[missorange]

@ShawnC13 not on the same day Dec16, but on the renew day? I will check the self account to see if it is going to show up on Dec16.

[geopublic]

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@missorange wrote:

If I active the phone on Dec16, should I get the loyalty reward on the Dec16 next year?

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@missorange  Dec 16th + up to 30 days (depending on your renewal date. Next renewal following the 1 year anniversary)

[Triguy]

You would receive the loyalty reward on the next renewal date after 12 months.

https://www.publicmobile.ca/en/bc/get-help/articles/the-loyalty-reward

[ShawnC13]

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@missorange wrote:

If I active the phone on Dec16, should I get the loyalty reward on the Dec16 next year?

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You will get it showing up on your first renewal after Dec 16