07-08-2024 04:55 PM
Lost phone number because account was put on hold little over 90 days. I would like to get my same number reactivated as I have had it for a very long time. Please help.
07-08-2024 06:27 PM
You number will be returned to the carrier you originally got the number from.
If you don’t remember. Check at:
https://www.ipqualityscore.com/free-carrier-lookup
If your number is a Telus/Koodo/PM number. There might be a chance to retrieve it back but no guarantee.
If it was from another carrier, it is slim to none to get it back. It will be put on pause for 90 days before it will be released for anyone to grab.
07-08-2024 05:06 PM
where you got the number in the beginning?? probably easier if you got it from PM and not ported from competitors
Ask PM, there is a chance. Open ticket using the orange Chatbot icon. Type Submit Ticket and turn choose Contact Us and it will lead you to open ticket page
07-08-2024 05:02 PM
@Balsin you will need to click on the orange round circle in the bottom right of your screen to see if they can help you out but after 90 days it's usually not possible to get your old number back