lost network

[yumin1]

i am recently unable to connect to network

[esjliv]

@yumin1 - did you activate a public mobile SIM card and have a current plan with Public? If not, you can activate the SIM card here: https://publicmobile.ca/en/bc/portal/activation

EDIT, oh, well since you used the word 'recently' i guess you once had services...okay then. Can you try your SIM card into another compatible phone to rule out a device issue?

Sometimes just removing the SIM card, putting into another phone, then back to your phone can help kickstart things.

[DDM69]

If you would like help, please include some details for your situation and what you have tried so far.

[softech]

@yumin1 is it on the same phone you have been using?

try to click Reset all network 

and check if your phone is blacklisted

https://www.devicecheck.ca/check-status-device-canada/

if you have another phone around, test your PM sim there

[will13am]

@yumin1 , have you checked your account to confirm that it is in active status?