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lost my phone

5bz4
Great Neighbour / Super Voisin

lost my phone how do i find it?  xxxx manitoba thanks

3 REPLIES 3

softech
Oracle
Oracle

Do you have Android or Apple?  They both have Where is my phone service....  Samsung has the same service as well

 

Google:  https://myaccount.google.com/device-activity?continue=https%3A%2F%2Fmyaccount.google.com%2Fsecurity

 

Samsung:  Find My Mobile - Samsung

@5bz4 

Here's some options to see if you can recover your phone....hopefully you can.

 

Have you have enabled "find my phone" in your phone's settings? Do you have location turned on in your google account? You can go to your timeline in google maps or your google account to see the last place your phone connected with the internet. The find your phone option in your google account allows you to ring your phone, deactivate it or erase all of your info/ factory reset your phone if it contains financial or personal info that can be exploited.

 

It can also give you the last IP address the phone connected with that you can search on the internet for its location. Send yourself a text message with a phone number to reach you at or your own number to leave a voice message for anyone who may find your phone and can see your last text message on the screen if your phone is password locked. Offer a nondisclosed reward....most people would turn it down anyways but think of what its worth to you to get it back....and it may convince someone in need to return it rather than sell it or keep it.

 

You can report it lost/stolen in your account and suspend your service. This will disconnect it from the network. Geolocation will then only work if it connects to wifii but you can periodically resume your service to call it to see if someone answers....you can also check your voicemail whether it is suspended or not. Simply dial your phone number, when it connects press * and enter your 4 digit

voicemail pin #. You can access your messages or change your greeting to advise callers of a temporary number to reach you or anything else you want to communicate of your current situation. 

Dunkman
Oracle
Oracle

 

@5bz4 

Unfortunately, Public mobile is unable to find your phone.  If you have certain model of phones, they have apps and functions to find your phone if you turned it on.  For example, for apple phones, Find My app is one option.  

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