lost SIM, how to replace with new SIM with same tel no?

[xxxxxxxxxxxxxxx]

My phone was taken and along with it the SIM card. I would like to continue my subscription and telephone no with Public, If I buy a new e SIM for a new phone how do I keep my old tel no?

Thank you,

William

[BKNS27]

@xxxxxxxxxxxxxxx 

On the PM app, login to your account and on the Account tab>Change Your Card and enter the new SIM card number.

 

[Handy1]

@xxxxxxxxxxxxxxx  Once you have new SIM card  in hand log into your account go to profile page and sim swap the number like this . Can get one from Telus / Koodo store or order from Amazon .

SIM  SWAPPING  profile tabs

This. An also be done in the PM app too , but if you cannot log in ask support to sim swap it for you and you will keep same number and plan 

send  a  private message   To CS_Agent

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437