03-11-2018 12:28 PM - edited 01-04-2022 03:41 PM
Hi I'm locked out of my account and I can't use the forgot password link as it says I'm locked out. Is there a number I can call to get it unlocked?
Thanks,
Niki
03-11-2018 12:36 PM - edited 03-11-2018 12:37 PM
03-11-2018 12:33 PM
Hi @nikicook, there is no phone number for Public Mobile. All support is done via this community. The password reset feature rarely works. To get your password reset, send a private message to the moderator team. Include your account number or phone number, plus your pin to speed things up.
Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.