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locked out can't remember password

nikicook
Great Neighbour / Super Voisin

Hi I'm locked out of my account and I can't use the forgot password link as it says I'm locked out. Is there a number I can call to get it unlocked?

 

Thanks,

Niki

2 REPLIES 2

nikicook
Great Neighbour / Super Voisin
 

Anonymous
Not applicable

Hi @nikicook, there is no phone number for Public Mobile.   All support is done via this community.   The password reset feature rarely works.  To get your password reset,  send a private message to the moderator team.  Include your account number or phone number,  plus your pin to speed things up. 

Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.

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