08-03-2022 08:12 PM
hello, I was attempting to buy a sim card online through public mobile online service. After entering my credit card and shipping info I pressed enter. it said that there was an error in the zip code not matching between what I entered and what is registered on the credit card. so I tried twice more, ensuring it was correct with still the same issue. later I checked my card and I had been charged for the sim card... it never showed that it completed the transaction and never gave me a receipt or email or something telling me that I had bought it and that it was on its way. kind of confused as to what's going on here. can someone please help me? thanks.
Solved! Go to Solution.
08-03-2022 08:35 PM
08-03-2022 08:15 PM
Contact Public Mobile Representatives (CSA) to inquire about your purchase by submitting a message(ticket) to them here:
Private Message to Public Mobile Customer Support Agents (CSA)