Well I did some research on the topic raised by @boom12admin and based on the limited information given by other prepaid providers.....unless you are a customer with an account it seems that public mobile is not any different from the others in displaying their transaction history without the already charged taxes. All providers mention taxes are charged on the prepaid top up methods but are not displayed in your transaction history or your balance. But are clearly stated on the payment page with links to the applicable provincial and territorial tax rates and shown before confirming and submitting a payment.
This is likely to keep it simple and not confuse customers as to how much is needed to cover plan amounts that are calculated in even dollar ($) amounts with different tax rates across the country. I am quite sure this an acceptable practice accepted by the CRA and fufills the tax requirements laid out in their legislation. Since this an industry wide practice when it comes to prepaid mobile accounts there really is no reason for the OP to get his knickers in a twist over this....
Now when it comes to invoices there has been many requests for this dating back to 2015. Approximately 180 requests made in the community. Given the entire pm subscribership its a drop in the bucket over 6 years and maybe a total of even a week (?) worths of work for a moderator? Being paid non-canadian standard wages?
I would imagine it is far, far less then the cost of redesign of the self serve account and incumbent sofware upgrades to satisfy what might be 180 requests for invoices per year if that? There is a minimum of 300,000 pm customers perfectly happy the way it is....including me who happens to get a paper bill for all my other monthly services. But given the price I pay for my pm services I am absolutely fine taking screenshots monthly of my account for my own record keeping. If I needed paper invoices then I would send a private message every 90/180/360 days as needed to the moderators and get on with it.
As far as rewards go sure for the hardest working volunteers here its nice to have a very low or $0 bill. Autopay and loyalty take no effort and almost every customer can "earn" both of them. Those who put their salesman's hats on can earn fairly lucrative long lasting almost guaranteed rewards every month. Community rewards are a labour of love, learning, teaching and a touch of addiction!
When averaged my referrals earn me more rewards than my community rewards and both my accounts at the 5 year mark will earn me credit without any community participation. So really my community reward is the gravy.....it earns me credit. Given my current inability to work I look to save money anyway I can but still maintain a good quality of life. And helping out others contributes greatly to that and being able to still maintain a positive outook on life, good social connections and a healthy mental state. And the few of us here that churn out 5, 6, 7 or even 800 posts a month (ok I admit it I broke 900 this month...lol!😂) are at least able to keep a sharp mind!
Community rewards are a pittance to public mobile and have steadily declined even as community membership and participation has grown. Before any official badges are awarded I strongly suspect May 2021 will be pm's cheapest month on record given an adjustment for oracle team membership. By my estimate somewhere around $425. Oracles $180 Top contributors about $245. The previous low from last year.....$389. Oracles $100 Top contributors $289 So please the top 20 or so regulars that contribute hundreds of hours of their time every month really deserve a couple of more feathers in their cap not less and far less criticsm of their motivations.
