05-28-2024 06:41 PM
I have US/Canada plane and I also purchased international minutes to call Bangladesh, now if call US will it use my purchased international minutes?
05-28-2024 07:01 PM
Hey @mkhoda1
As per softech, if you have the Can/US plan, you should be able to use everything that's on your phone including the minutes to Bang. Just know this. When you are in the US, restart your phone. If you have any problems, go into network settings and turn off automatic and pick T-Mobile and make sure data roaming is turned on. Then reboot. You should be just fine.
05-28-2024 06:44 PM
your Canada/US plan already have calling US covered, hence it won't be using your International addon minutes
In fact, International addon minutes can only be used to call these countries
**Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.