12-25-2020 11:29 AM - edited 01-05-2022 04:36 PM
How can i make an international call using my current plan ($30 for 30 days) i've pluchased 300 intl mins for $15 but still getting a recording that voice in not included in my plan
Solved! Go to Solution.
12-28-2020 10:20 AM
i ended up using Rebtel, worked fine. Thanks again.
12-26-2020 10:43 AM - edited 12-26-2020 10:45 AM
Checked Rebtel - about 25c/min
Shaw Prepaid / Goldline is 33c/min
But TextNow app is the winner at 9c/min !
12-25-2020 03:25 PM
@vencott wrote:really ?, so there is now way to call Jamaica ?
Have a look at CiCi mobile: https://www.ciciphonecard.com/rates. Expensive place to call. 😢
Depending on the actual number Fongo might be cheaper: https://account.fongo.com/calling/long-distance/#J
12-25-2020 12:04 PM
yea, i will, i didnt even realize that the countries were listed, i just assumed i was able to call
12-25-2020 11:57 AM - edited 12-25-2020 11:58 AM
@vencott wrote:that would be just as good thanks, i'll ask.
Good luck...maybe rather than asking for a refund; you could ask for a $15 credit applied to your Available Funds. Be nice about it...after all, you made the error.
😷
12-25-2020 11:54 AM
that would be just as good thanks, i'll ask.
12-25-2020 11:45 AM - edited 12-25-2020 11:49 AM
@vencott : Yes, generally there aren't refunds here. A list of countries is shown in two places on the purchasing screen.
Maybe the moderators would do a nice goodwill for you and credit your account. But not a full refund.
12-25-2020 11:42 AM - edited 12-25-2020 11:43 AM
@vencott wrote:how can i cancel my add-on for 300 mins
You forgot to do some research before you bought the add-on...that's on you. No refunds ....usually. You can check with a moderator to see if a refund is possible but don't be surprised if the request is rejected.
Happy Holidays.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-25-2020 11:40 AM
If you get a Text Now number you can call for free using Wifi
12-25-2020 11:39 AM
how can i cancel my add-on for 300 mins
12-25-2020 11:39 AM
@vencott wrote:really ?, so there is now way to call Jamaica ?
Or use a voip app like TextNow.
12-25-2020 11:38 AM - edited 12-25-2020 11:38 AM
Get a Jam calling card at you local 7-11 type of retail outlet.
12-25-2020 11:37 AM
really ?, so there is now way to call Jamaica ?
12-25-2020 11:37 AM - edited 12-25-2020 11:37 AM
@vencott wrote:trying to call Jamaica
You won't be able to call Jam on the PM network as that country isn't available...yet.
12-25-2020 11:35 AM
@vencott wrote:trying to call Jamaica
That's not on the list. Nor is it available.
12-25-2020 11:34 AM
trying to call Jamaica
12-25-2020 11:33 AM - edited 12-25-2020 11:34 AM
@vencott wrote:How can i make an international call using my current plan ($30 for 30 days) i've pluchased 300 intl mins for $15 but still getting a recording that voice in not included in my plan
Is the country you're trying to call on the list of countries of that add-on?
Is your account active?
Are you dialing 011 and then country code and then area code and then the number? Perhaps drop leading zero's in the country code or area code.
12-25-2020 11:32 AM - edited 12-25-2020 11:33 AM
@vencott...
let us know which country you're wanting to call.