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i just brought US roaming talk and text for 15days, but i can’t make a call

helen2023
Great Neighbour / Super Voisin

i just brought US roaming talk and text for 15days, but i can’t make a call

2 REPLIES 2

helen2023
Great Neighbour / Super Voisin

thanks a lot! it did have service with AT&T

softech
Oracle
Oracle

@helen2023 

Critical part to US roaming depends on T-Mobile/AT&T coverage and whether you can connect sucessfully onto either network.

If the phone is not connecting to T-Mobile/AT&T, change the Network Connection from Automatic to Manual and select and test both  T-Mobile  and AT&T and see which one you can connect.

Make sure VoLTE is enabled on the device setting.  And if it does not work, try to change the Network to T-Mobile ONLY  Preferred Network Type or Network Mode to 2G and see if the calls go through
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data  is working

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