09-28-2023 11:10 PM
I can't install the public mobile app on my Samsung SM-G532M. Is there anything else I can do to activate my SIM card?
09-28-2023 11:21 PM - edited 09-28-2023 11:26 PM
you need Android 8 and above to install PM app but your phone Samsung J2 prime cannot be upgraded to Android 8. Your phone is a bit old and it is not uncommon that your phone is incompatible with many current apps
You will need help from a friend to download the app and activate for you. Once activated, your friend can uninstall the app and you can access everything using PM website