@dboxtvinfo715 wrote:
Rewards====here is my reward file now go see below my payment on credit card
Plan Cost (Including Discounts)$25
($5)Available funds in your account$0
As of today your estimated payment is:
$20 Actual amount may change based on account activity prior to your payment due date.
10 day plans are not eligible for rewards.
08/23/2021 | xxxxxxxxxxxxname | PUBLIC MOBILE | $25.29 |
i have no time for this bull**bleep** it seems i been screwed last 3 years
@dboxtvinfo715
EDIT: looking at those dates...do you have more than one account with Public Mobile??
Is this transaction listed as a PENDING transaction or an AUTHORIZED one?
Indeed, if this was an AUTHORIZED charge, go back with this information to the Customer Support Team.
And, also ensure all rewards were or will be provided to you for any past renewals you can provide proof on.
Methods to contact the Customer Support Agents (CSA): https://www.publicmobile.ca/en/bc/get-help/articles/contact-a-moderator
