i have locked out my iphone and esim is in phone how to get a physical sim?

[Navreet2753]

my ipnone is locked for infinite time and how to get a phyiscal sim, i have all the evidence master card and adreess proof

[BKNS27]

@Navreet2753 

It doesn’t matter if you use SIM or eSIM if you don’t know your passcode. After 10 wrong attempts. You will be locked out and you need to work with Apple to unlock.

[golfball]

Alternatively, if it is locked you can just restore the iPhone. You can do that by plugging it into a computer, if you don't have a computer you'll have to borrow someone else's or take it to an Apple store. Your eSIM will then be usable again. Here are the instructions: https://support.apple.com/en-ca/118106

One more alternative, you can simply reset your iPhone without a PC, but this will remove the eSIM if not on iOS 17 or later: https://support.apple.com/en-ca/105090

[hTideGnow]

HI @Navreet2753 

but unless you are giving up the current iPhone, you still need to work with Apple to unlock the phone first, or you ready to wipe the phone?

[Navreet2753]

my iphone passcode was recently changed and now all messed up, and i was using esim and so is it possible to get physical sim?

[hairbag1]

@Navreet2753 

did you perhaps by a 2nd hand cellphone from someone on Craigslist or some such place ? Use this link and check if your cell has been blacklisted. If it is blacklisted...your cell is now a brick, you need a new one.

https://www.devicecheck.ca/check-status-device-canada/

[hTideGnow]

hi @Navreet2753 

what is the error message on the iPhone for infinite lock?

so, you try to use a physical sim on another phone?

you can buy a PM physical sim card form Telus or Koodo store or via Amazon:

 Telus or Koodo store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

Then message support agent and ask them to help to update your account with the new sim card:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437