my pre-authorized credit card changed due to fraud; I want to provide you with a new one. but i cannot log in to my account. I am enormously frustrated with Public. I have being trying to resolve this with my wife's assistance, who's public account IS working. you have blocked me out completely while I am away on a road trip. the email address associated with my public mobile account is one that I don't use much; so, I can't log into that email account (where you are sending a login code) without satisfying gmail's 2 factor authentication of sending a text message to my phone, which I can't receive cuz you locked me out. Endless loop. I have been asking for you to simply contact me, to no avail. In response to all of your questions, i provided all necessary personal identifying information through my wife's inbox message account; and am now told, NO, you have to do something through the community; hence this message. I have no idea if this message is private or not, so I'm not going to provide any personal information yet - may I again respectfully please ask to have my service restored as soon as possible. my level of frustration is through the roof. Bell is looking awfully darn sweet right now.
