how long will it takes to port phone from other company to pm

[baby08]

just activate the pm sim card can call but dont receive the call cant go on internet now 

[sdmackie]

Hi baby08,

It should be done!  I switched from speakout (711) to public mobile, and it was virtually immediate. Once I entered the info online, I powered on the phone and it was all ready for texting and phone calls, with the new ported number. Middle of the afternoon, which is impressive!

[luke]

I ported my number from Virgin mobile to PM around 1pm yesterday, and my number started working on PM within 2 hours.  It was amazing that the porting process was completed at noon this afternoon.  It is pretty fast.  Thanks PM.  Good work, as always. 

[Alex888]

@baby08 To port a cell number should only take a few hours, a landline can take up to 10 days.

If it takes longer than that you may have a stuck port and need to contact a moderator, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[computergeek541]

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@baby08 wrote:

just activate the pm sim card can call but dont receive the call cant go on internet now 

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If you're bringing the number from another wireless carrier, number porting should be done within a few hours.  The internet/data connection should already be working. If it isn't, that usually means that the APN settings have not been set correctly.

Some information on that can be found here:  https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartp...

[NDesai]

@baby08  It should take about an hour to complete if correct information such as account number and name were given. So wait a few hours and you will get a text. 

As for the data connection, make sure data is turned on in settings. If yes, make sure your APN is set correctly as shown here: https://apn-canada.gishan.net/en