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how can I pay my bills

folly
Good Citizen / Bon Citoyen

i do not hav pin code they asking can i talk to someone asap

11 REPLIES 11

Yummy
Mayor / Maire

@folly wrote:

can speak to someone plz


Only way to talk to agents is through personal mail.
Open a ticket or send them primate message.
If you forgot your PIN agent can create a new one for you so you Have to get in touch with them.

There is no "speaking" to anybody. It's all this typing.

This is also more of a self-serve system. You have been given options for paying and asked a few more questions to clarify your needs.

Adding - you can also buy vouchers online.

folly
Good Citizen / Bon Citoyen

i can't go out now i need to use my credit card

 

@folly  

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

folly
Good Citizen / Bon Citoyen

can speak to someone plz

 

@folly  .4 digit pin is something you may have set up when first activating . Otherwise you can change this in your my account in the profile page  and make the PIN number what ever you wish and will remember 

folly
Good Citizen / Bon Citoyen

i was asked about a pin that i don't have never used

folly
Good Citizen / Bon Citoyen

i was ask about pin i want to make payment with credit card

 

hairbag1
Mayor / Maire

@folly 

get to Shell or Walmart and buy payment vouchers enuff to cover renewal costs...then dial 611 to add them to your account.

dust2dust
Mayor / Maire

Are you unable to log in to your account?
You can also buy vouchers in lots of stores and online and dial 611 to enter them without needing the account pin.
And you can use the real time payments method in some stores.

Handy1
Mayor / Maire

@folly  You can buy payment vouchers and load them *611 . Or sign in to your my account and make manually payment . Or get support to help you 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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