history

[Discount40]

how can I get my call history for the month of May

[BlueB · Accepted solution]

@LurganIeUk 

The View Usage history only goes for the last 90 days (as you mentioned) back until June.  If @Discount40 is looking for Call (Usage) for May, CS Agent help is required unless there's another trick I don't know about?  🙂

[LurganIeUk]

See Usage History below. 

See Payment  History below. 

[Anonymous]

 @Discount40 : You can't go back that far. See BlueB above.

[Anonymous]

@Discount40 

go sign in to Self-Serve, to review your account, and see full History....

[BlueB]

@Discount40 

Welcome to the Public Mobile Community!  🙂

Since the Self Serve feature is going back to June - May is a bit far back so you'll need to reach out to a CS Agent (staff) by creating a ticket through the SIMon chatbot (chat bubble, lower-right corner) or here.  They should be able to retrieve those details for you.