Showing results for 
Search instead for 
Did you mean: 

going from iPhone 7 to iPhone 13

Great Neighbour / Super Voisin

My automatic transfer of data from my iPhone 7 to 13 didn't allow me to transfer the phone number because of the SIM card.. I purchased a new SIM card for the 13. Now how do I transfer my phone number to the 13 without losing my rewards.


Great Neighbour / Super Voisin

Did as suggested and it will not allow me to use the 13. The changed SIM card will still work on the 7 but not on the 13. Thanks for trying


Mayor / Maire



...but you can just remove sim from old phone and install in new phone...don't need a new sim.

Deputy Mayor / Adjoint au Maire

@Al17 - You should be able to transfer SIM card from iPhone 7 to 13 because 7 is physical SIM only. Just pop out the SIM tray (The hole on the side of the iPhone) and remove PM SIM and insert it in the 13 and it should work.

Also if you want to change SIM number go to My Account > Profile and press on the crayon next to SIM card number. Enter in new details and you will not lose anything of your rewards.

Mayor / Maire

Hey @Al17 

You can log into your account and change the SIM card number.  Once you log in, on your left side go to Profile, then on the right side, middle box you will see SIM Card Number. click on the pencil to change it. That easy!

Need Help? Let's chat.