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forgot the account EMAIL

masteros
Great Neighbour / Super Voisin

how could I FIND IT BACK?

7 REPLIES 7


@Timer wrote:

@masteros 

contact PM support team by CS_Agent  to change email and set new password.


The customer already did that and is waiting for a reply.

@masteros 

contact PM support team by CS_Agent  to change email and set new password.

masteros
Great Neighbour / Super Voisin

I think the system is stupid.I can't find my account back by my number.

@masteros   It can take upto 2+ hours, but usually within the hour.  It's the weekend and late evening too, so you may even have to wait until the morning.  Just keep checking the message box every 15 minutes or so for a red dot to appear which indicates a message waiting.

masteros
Great Neighbour / Super Voisin

Has been more than half hour,no msg

@masteros   If you've submitted a ticket, the response will appear in the message box top right on this screen, next to your avatar. 

masteros
Great Neighbour / Super Voisin

I have submitted a ticket,but forgot the ticket no

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