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data usage behaviour change

alaingaudrault
Great Neighbour / Super Voisin

Recently, my wife's phone indicated that she had run out of mobile data and was cut off. Previously, I believe her service would slow down rather than be turned off. Is this new behaviour? Is there a way to change it back?

Thanks.

2 REPLIES 2

slusagm
Town Hero / Héro de la Ville

how much data per month she has ? if not a lot , better to toggle off mobile data if not needed

 

hTideGnow
Mayor / Maire

HI @alaingaudrault 

it likely some app using data on the background.  Are you using iPhone or Android?  check the usage and try to find out which apps using most the data 

 

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