Not accepting my card for payment

[Dustin2]

My payment doesn't go through. I've tried two cards

[computergeek541]

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@BKNS27 wrote:

@Dustin2 

Is the postal code on your account match the registered CC postal code?

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The postal code saved in the Public Mobile account profile and the postal code entered on the payment page when entering a credit card are unrelated and do not need to match.  While there is a postal code that does need to match that of the credit card in the payments sections, it can be different than the postal code in the Public Mobile name and address profile.

[BKNS27]

@Dustin2 

Is the postal code on your account match the registered CC postal code?

[hTideGnow]

HI @Dustin2 

is the account already suspended?  

maybe get a voucher from Shoppers drug mart and then load the voucher using *611 or My Account

if you can still wait, wait couple days before trying to add again