01-01-2024 05:18 PM - last edited on 01-03-2024 06:59 AM by computergeek541
01-01-2024 05:31 PM
01-01-2024 05:22 PM
@johnstoo If you try to many times you may need to wait one full hour . Possibly 24 hours and try again incognito /private mode or even try the app instead . Some have better luck on a computer also .
Update credit card info
In your my account go payment tab >manage subscription >manage payment method or use this link
https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription
if still no luck get support to help you
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-01-2024 05:19 PM
HI @johnstoo
cannot update credit card or make a payment?
wait an hour an try again using incogito/private/secret mode on your browser
if same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437