creating an account or setting up auto pay

[jcoffee]

I have been trying to create  an account to create auto pay i am not able to do so. I need help please and thanks

[Lieux]

@jcoffee are you able to log in your self serve account?? Did you try many passwords and it's blocked now? You will need to wait 1 hour before try again.

If you have still problem write a message to the moderator for help..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

and explain what happened with your registration. They will help but waiting time few hours to 2 days.

[missorange]

Try "forgot your password" if telling you already registered.

[Alex888]

Have you tried logging in?

[jcoffee]

telling me I have already registered which i have not registered

[jcoffee]

i have tried that it is not working

[courtneydunn5]

What is the problem you are having? You can try using a different browser or a different card.  Some times certain debit visa cards do not work.

[Metal1967]

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@jcoffee wrote:

I have been trying to create  an account to create auto pay i am not able to do so. I need help please and thanks

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@jcoffee 

What issues are you having while trying to set it up?

[will13am]

@jcoffee, although not mentioned, I assume that you have activated the service at a retail partner and you are trying to just set up the online access.  This is the link for do that.  Just follow the prompts and everything should work. 

https://selfserve.publicmobile.ca/

[Alex888]

What are you having problems with? If you keep getting error messages try a different browser or mode, Chrome in incognito usually works.