@Anonymous wrote:
@dabr wrote:
@Anonymous wrote:
@wikevin wrote:
Hi, a while back I received a complimentary 1GB data add-on. I'm not sure what the exact name of this add-on was, but I could see it in my account overview for the longest time. Yesterday, I ran out of data on my normal plan, and was assuming that the complimentary 1GB would kick in, but when I checked my account, I did not see it? Did it expire?
Did you get any usage warning texts at 75% and 95%?
I think I've read some posts mention that the usage warnings texts don't always get sent if there is an add-on data on the account. Don't have personal experience of this though.
On another note, I'll say that I've never seen a usage warning text for the $10 plan when it's depleted the 50 mins available. Seems to me that some users get a warning, others not.
I understand the possible "bug"...so I asked 🙂
My main account gets both 10 minutes and 10 texts warnings. They are sent from 611. Maybe you're blocking?
@Anonymous Hmm...interesting that you get the warning, but the alerts from PM are not blocked and all alerts for "heads up texts for payment due/rewards applied/payment received" are received from 611 without any problems.
I did wonder if having the talk add-on was causing the alert failure similar to perceived "bug" for the data add-on, but I'm quite sure you would have the talk add-on too on your plans, so it's just probably another of those PM random glitches. Oh well 🙂
