changing carriers

[Blueloop12]

I had 2 different phone numbers with Public, I just moved one to Freedom, now when I click on "My Account" with Public there does not seem to be anything showing up. How do I now access the info regarding the number that is still with Public Mobile? Thanks.

[Blueloop12]

Thanks for the info.

[Yummy]

As soon as you port out your number your PM account is deleted forever. All rewards and funds (if any) are lost.

[kb_mv · Accepted solution]

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@Blueloop12 wrote:

I had 2 different phone numbers with Public, I just moved one to Freedom, now when I click on "My Account" with Public there does not seem to be anything showing up. How do I now access the info regarding the number that is still with Public Mobile? Thanks.

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@Blueloop12 You would have had 2 accounts to have 2 numbers with PM. If you forgot the email or don't have Eversafe set up on 2nd number, contact customer service for help at the link below;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@Blueloop12 

once you port away from PM your account is deactivated. You need a new sim to start a new account.

ed...did you create an Eversafe account for the other PM account ?