11-06-2018 11:37 PM - edited 01-05-2022 02:25 AM
help. my phones plan expired so the next day I bought voucher and downgraded my plan to same thing just less data.
it says active but when I try to call out it says I don't have long discince add on .cant receive or send text .I emailed mods on sunday and now its Wednesday and still no email back.be day 3 without service that I paid for and no email back.
any help would be great
11-07-2018 06:57 PM
Exact same thing just happened to me! I messaged @CS_Agent so hopefully they can help, hope they can help you too!
11-07-2018 02:07 AM
hello I tried that on the first say but didnt work . and tried to take out sim card and reinsert and nothing . most likely something on there end that they have to add back on to the service.hope they fix it tomorrow
thank you though appreciate it
11-06-2018 11:59 PM
@munroeashley87 Login to your self-serve account and try enabling Lost/Stolen phone feature. Then disable after a few mins. Reboot your phone and see if it starts working.
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