2 weeks ago
Some how my phone number has been changed to my wife's phone number. She just signed on to Public and now we have two phones with the same number. Is there any way to change my phone number back to the right one?
2 weeks ago
2 weeks ago
Thank you. I will try that.
2 weeks ago
HI @Ralph_203
answer to your question 1:
it could be just a browser cache problem. Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)
if same, then please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437