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PUK Code Required

Legacy_User
Great Neighbour / Super Voisin

Hello, 

I managed to lock my sim card and now I require a PUK code. 

I sent a private message to
@CS_Agent  yesterday but have not received a response yet. I’m unable to use my phone number and do not have access to data/call/text.

I’m hoping to avoid having to purchase another SIM card temporarily because I will require communication through a phone number for work tomorrow.

Any assistance or advice would be greatly appreciated.

Thanks.

2 REPLIES 2

Legacy_User
Great Neighbour / Super Voisin

Thank you.

I’m in touch with CS_Agent now.

slusagm
Mayor / Maire

you don't need another sim card. PM can help

Since you won't be able to open proper Chatbot ticket, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.