change email address and payment account

[DeaneMcdonald]

I need  to change my banking information and email address .

[computergeek541]

@gyjycan 

While payment information can be changed after logging in, the other part lf the request about changjng the e-mail address can't be done from there.

[gyjycan]

you should sign in to your public mobile account and change once in the account

[Outdoorsman]

@DeaneMcdonald 

to reset or change your email

you need the help of a service rep they can help with cc also

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

[Yummy · Accepted solution]

Credit card you can change after logging into your account:

For email change you have to ask agetn as only they can do it:

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here