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change email address and payment account

Great Neighbour / Super Voisin

I need  to change my banking information and email address .




While payment information can be changed after logging in, the other part lf the request about changjng the e-mail address can't be done from there.

Good Citizen / Bon Citoyen

you should sign in to your public mobile account and change once in the account

Model Citizen / Citoyen Modèle


to reset or change your email

you need the help of a service rep they can help with cc also

There are two ways to contact a customer service agent , open a ticket through Simon here

Or  private message them here

Mayor / Maire

Credit card you can change after logging into your account:




For email change you have to ask agetn as only they can do it:

To contact CSA-agent, there are 2 methods:

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here