01-06-2023 06:24 PM
01-06-2023 06:46 PM
thanks
01-06-2023 06:39 PM
Sorry but you can't do that yourself.
You'll have to get a Customer Support Agent to do that for you if you ask.
Use the Chat Bot Simon to get a service ticket started.
Or send a private message to CS_Agent
01-06-2023 06:30 PM
Hi @Max-im for email on My Account, only CS agent can help to change, please open ticket with them at
at : https://publicmobile.ca/chatbot.
First type Forgot Login,
then select the only choice there: "Contact..",
finally click link the blue link about submit a ticket
Another page will open and just follow: .
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM
If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-06-2023 06:26 PM
@Max-im @To change your email you need support to do this
Getting help from agent , through automation
Or get direct help from a agent right here in the community ( my preferred choice )