12-27-2022 05:21 PM
I can log in to the community, but when asked here when trying to create a ticket it says error!!
frustrating as i changed my plan and it didnt take effect, even though i was charged, it shows my old plan when logging in
Solved! Go to Solution.
12-27-2022 05:40 PM
All good everyone, thanks! I started a ticket, and the issue is now resolved.. god bless
12-27-2022 05:35 PM
@Pbubbly @As far seeing your plan there’s a cache issue sometimes try , logging in again but clear web browser cache /cookies and incognito mode private mode . Also if you see this refresh button should help
Refresh page ^^
12-27-2022 05:33 PM
this is a weird error.
I would try using a different browser once and see if it works
But, if you still unable to get through that, just open ticket with PM agent by messaging here:
12-27-2022 05:28 PM - edited 12-27-2022 05:29 PM
Did you try to do "forgot Password"?
Or set up a new community account and get @Pbubbly fixed.
BUT ON THE OTHER HAND...YOU WERE SIGNED IN.
12-27-2022 05:23 PM - edited 12-27-2022 05:25 PM
@Pbubbly @Create a ticket right here bottom link
Getting help from agent , through automation
Or get direct help from a agent right here in the community ( my preferred choice )