cant call out or receive calls
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 10:21 PM
Have turned phone off twice and taken sim card out, still no service. Did voice message and password. why no phone or texting either
- Labels:
-
Service
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 11:03 PM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 10:47 PM
new account, no outage, sim good, data good, number transferred.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 10:23 PM
does data work?
do you have another phone to test the PM sim card?
and you check My Account to confirm account is active?
if account is active, and you still don't have voice and text service, please open ticket with PM support. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-04-2024 10:23 PM
@susanmullen Can you confirm that your account is active and not suspended ?
also check
Outage map in your area:
https://istheservicedowncanada.com/