02-08-2026
05:53 PM
- last edited on
02-08-2026
05:55 PM
by
computergeek541
02-08-2026 05:56 PM
You will have to open a ticket and provide death certificate as proof.
Another way is to toggle 'subscribe' switch to off.
Another way is to transfer phone number to another provider.
02-08-2026 05:55 PM
Hello.
Please contact customer service directly.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
However, once the bank has been notified, all purchases from that moment are stopped from going through. That, in turn, will create a stop payment and that, after 90 days of inactivity, will automatically close the account.