@francois9
If you feel that using the pm account to have emergency contact with your father in the nursing home is no longer necessary then the easiest way to cancel the account is to allow it to be suspended for non payment and it will automatically be canceled and deactivated after 90 days without payment.
To prevent payment you can log into the self serve account and...
- Disable autopay. The account will be suspended for non payment and canceled 90 days later.
- Replace the current payment card with a $0 credit gift card**. Autopay will fail and the account will be suspended for non payment and canceled 90 days later.
- Contact customer support to remove the payment card and the account will be suspended for non payment......as above...
- On Day 30 of the current plan before midnight eastern put the payment card on hold. Payment will fail....as above....Remove the hold from the payment card after noon eastern the following day. Calling the account Phone number or 1 855 4PUBLIC and entering the 10 digit phone # will confirm suspension.
**If you would like the details of a $0 visa gift card to use this method I have several that I am to share with pm customers. Please feel free to contact me via private message for this info.
You can also allow for the transfer of the account to someone who would like to take it over. If the account is on the old $$ rewards program I actively seek $$ rewards account transfers in order to pass them along to other members/customers on fixed or limited incomes so that they can stay connected with the cheapest plan price possible and still have the opportunity to further reduce their monthly bill payment to $0 which is much harder to achieve on the points program. If this is something you would consider and will make someone's holiday season even brighter please send me a private message. Joyeux Noel! 🎄🎁🎅
