08-30-2020 05:47 PM - edited 01-05-2022 01:00 PM
My daughter entered wrong email address when registered me now I can’t sign in
Solved! Go to Solution.
08-30-2020 07:31 PM
@Lostlabradorian wrote:My daughter entered wrong email address when registered me now I can’t sign in
Hi @Lostlabradorian don't worry, have you sent a private message to the moderators yet as suggested by our very helpful users above? If not, click here Contact Moderator.
08-30-2020 05:55 PM
@Lostlabradorian you should still be able to sign in using the wrong email address. Contact the moderators, explain what happened and give them the right email address. There are 2 ways to contact the Moderator Team:
Once connected to Simon, you will be asked to log in again with your community user name and password. Please do, this allows you to continue and send your message.
- Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent.
- Keep an eye on the envelope top right of your screen. The mods answer will show up there. When it does, you will be asked to verify your self service account, with your password and login. Doing so allows the process to continue. Stay safe.
08-30-2020 05:50 PM
@Lostlabradorian wrote:My daughter entered wrong email address when registered me now I can’t sign in
@Lostlabradorian contact a moderator click on the ? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator check the envelope top right corner for a reply response time is 2 to 48 hours
08-30-2020 05:50 PM
Contact a moderator.
Here’s when and how to contact the Moderator Team: